ESF Stakeholder Survey 2012

The ESF Stakeholder Survey took place in March 2012, with over eleven thousand stakeholders from eighteen ESF schools participating. This is the third ESF Stakeholder Survey; the first survey being in 2008 and the second in 2010. The survey elicited a largely positive response and yielded useful results that will help ESF Centre and the individual ESF schools understand what is being done well and where there is cause for investigation and/or improvement.

Below is a brief summary of the findings of the survey.

  1. 11,551 stakeholders completed the survey. Response rates are higher than in 2008 and 2010, ranging from between 36% for parents to 74% for teachers.


  1. 81% of all responses across all stakeholder groups were positive (i.e. either agree or strongly agree), with 13% disagree or strongly disagree and 6% unable to comment. These figures are very similar to the responses in the 2008 and 2010 surveys.


  1. The range of positivity across stakeholder groups is narrow. 85% of all teacher responses are either agree or strongly agree, 84% for classroom based support staff, 82% for parents, 79% for students and 76% for non-classroom based support staff.


  1. Kindergarten and primary stakeholders are more positive than secondary stakeholders for all stakeholder groups.


  1. Over 99% of all questions [statements] had a greater percentage of positive responses than negative responses.


  1. Areas of high positivity [agreement] across stakeholder groups include:


  • Schools are welcoming and friendly places,
  • Students are happy and fulfilled at school,
  • Staff and students respect each other,
  • Schools have positive identities with students proud to be there,
  • Schools enable students to make good progress,
  • Schools provide students with a well-rounded and balanced education.


  1. Areas identified for development include the need:


  • To further increase awareness of our environmental responsibility and minimise our negative impact on the resources of the earth,
  • To further improve the learning of Chinese language and understanding of Chinese culture,
  • To further improve facilities and learning spaces to ensure they meet our current and future educational needs,
  • To maintain a clear focus on improving students’ achievement in Mathematics and literacy, particularly in the primary phase,
  • To improve the social and emotional curriculum (along with securing the provision of quality services in psychology, counselling and therapy to promote students’ well-being).

The above areas will form part of the ESF’s Strategic Plan for 2012-15. Areas for further investigation or development that are specific to individual schools will also be linked to schools’ strategic planning.

We are grateful to all those who participated in the survey. Thank you.


Click here to download the full summary


2012 Stakeholder Survey.pdf673.62 KB